BACKORDERED PRODUCTS:
We are constantly working to ensure that every product that leaves our building passes our high quality control standards, making improvements to the materials, design, and performance where necessary. As we currently have a number of products that will soon be released with material changes and general enhancements, we regret that we have a number of products currently on backorder. We apologize for the delay, but hope that you will find the improvements being made to these items worth the wait. The chart below shows an estimated time table for when we expect these products to begin shipping:

product changes estimated availability
Soft Silver PLM Umbrellas
  • *high-demand item*
  • Currently experiencing delays while working with vendor to rectify issues with material. This item is currently unavailable for ordering. Customers who previously purchased this item will be contacted by our customer service department.
 estimated ship date coming soon
64" and 86" White PLMs
  • *high-demand item*
  • delayed due to vendor change for the material in order to continue to offer the highest quality fabric and overall improved manufacturing of our design
  • previous backorders have shipped, new orders will begin shipping soon
 estimated ship date coming soon
64" PLM Black Outer Cover
  • *high-demand item*
  • delayed due to vendor change for the material in order to continue to offer the highest quality fabric and overall improved manufacturing of our design
  • previous backorders have shipped, new orders will begin shipping soon
 estimated ship date coming soon

Note: If you are placing an order for multiple items, all currently available items (Items not on backorder) will ship normally. Your card will only be charged for the items that ship and the total shipping charges for the order. As soon as any backordered item(s) are available, they will be shipped and your card will be charged for the cost of those item(s), with no additional shipping charges. We will NOT contact you prior to shipping your backordered item(s) and charging your card for the item(s) as we will work to get your shipment out as quickly as we can. For customers outside of the 48 contiguous United States, if your order contains any backordered items, the entire order will be held until it can all ship at once. Please contact our Customer Service Team for options and assistance.